TERMS OF SERVICE

Service Charges

• The service charge for the client is 50% of the decided salary.

• 20% to be paid at the time of registration.

• 30% to be paid after maid selection (within 3 days).

• This payment should be made directly to Maya Manpower.

• The monthly salary is to be handed directly to the candidate.

Contract Terms

• Contract period: 1 year.

• 6 months replacement period (maximum 2 replacements).

• If the client cancels the contract for any reason, no refund will be provided.

• During the 6-month replacement time, if the client cancels the contract, the service charges will not be refunded.

Responsibilities & Limitations

• Maya Manpower is not responsible for any wrong behaviour or characteristics between candidates and clients.

• Any payment (advance/loan etc.) made to the employee is the sole responsibility of the client.

• If such a transaction happens, the client must inform the company.

Job Description & Duties

• Prior to maid placement, the client must provide a clear job description.

• The client cannot assign work outside the job description.

• If additional work is demanded, Maya Manpower will not replace the maid nor refund the service charges.

Replacements

• If invoices are settled and the candidate resigns, a free replacement within 15 days will be provided (subject to availability).

Documentation

• Candidate’s documents will be given only after full and final payment.

• Candidate’s background verification and reference checks will be based on candidate communication and provided details.

Renewal

• Annual renewal fees will be charged (based on decided salary).

• Renewal fees must be paid 30 days prior to expiry of the tenure.